Desktop View

Welcome

Booking
HoangDo Transport Services


©  Copyright Hoang Do 2012
Home

Safe Travel Info

Booking
HoangDo Transport Services

Safety Travel

Safety First!

Here at Hoang Do, we value the safety of our customers and drivers. The drivers here at Hoang Do are licensed by the Roads & Traffic Authority and hold the license to drive Public Passengers Vehicle. Before getting started we would like to bring some things to your attention in regards to SAFETY.

Insurance

All the charters at Hoang Do are insured for 5 million dollars public liability.

First Aid

All the charters are equipped with first aid kits for emergencies.
The first aid kits are updated regularly.

Workshop

At the Hoang Do workshop we provide the best servicing and repair for our buses.
Each bus is serviced every (10,000km) ten thousand kms.

Seatbelt

Passengers are compelled to fasten their seatbelts by the law.
Seatbelts should be used in all circumstances as they are a safety aid.
Back
Home

Testimonial

Booking
HoangDo Transport Services
Dear Hoang Do Team,
Thank you for picking me up the airport even though I have made a late booking in but you still manange to have me on board. Your honesty service and an affordable price is a super. I will recommed to anyone I know to use your service in the future to come.

Kind regards,

Andy Lam
Cabramatta , NSW
Back
Home

About Us

Booking
HoangDo Transport Services
Welcome to Hoang Do Western Airport Services.

Hoang Do Western Airport Services has been established since 2004 proudly providing our services throughout the Western Suburbs, we provide a variety of services such as Airport transfers, Cruise Terminal transfers, private charters, group tours and many more please feel free to speak to one of our friendly staff and organise a tailored transfer especially for you.

Play Hoang Do Video

Our prices are competitive but at the same time our professional driver’s goal is to provide you with a professional service. Hoang Do Western Airport Services office staff & drivers will ensure that you travel with a peace of mind and at the same time building and establishing a strong relationship with our clients throughout Sydney.
Once again thank you for choosing us, If you have any inquires further about our webpage or services we provide please give one of our friendly staff a call on our Free call Number 1800 837 980.
Back
Home

Why Choose Us

Booking
HoangDo Transport Services
Back
Home

FAQs

Booking
HoangDo Transport Services

How do I make/confirm my booking?

To make a booking please contact our office during office hours on

(02) 9755 9080
(02) 1800 837 980

After you have made a booking with Hoang Do Western Airport Services, we will send a text message to your Mobile number provided with a confirmation of your booking, which will have all your booking details and also a reference number for your booking. Please make sure you check the details of this text message.

Shared v/s Private pickup?

All pickups are from the address provided. Our friendly staff will always recommend the best suitable time for pickup although clients are welcome to choose the preferred time of pickup.
Hoang Do Western Airport Services offers two different services, one being shared pickup and the other Private pickup. The differences between the two are as follows –
Shared pickup services: You will be picked up with other passengers who are within the surrounding suburbs. The pickup time of your booking may vary 5-10 minutes before or after the initial booking time.
Private Pickup Service: Your booking will be a transfer for just yourself/family. The pickup time of this service will be exactly as you book taking you straight from Home to Sydney Airport without stopping for any other passengers and any hassles.

General enquiry

If you have any enquiry about our services and/or need further information before making a booking you can get in contact with Hoang Do by visiting the “Contact Us” section
Or visit our office 19/5 Arthur St, Cabramatta 2166 NSW to speak to one of our friendly staff.

Payment for my booking

For Airport transfer & Cruise transfers – cash payment can be made to the driver or prepaid at our office in Cabramatta.
All credit card payments can only be processed at our office or over the phone and will incur a 3% surcharge.

When is a deposit required?

All private bus hire, party bus, organised tours require 100$ deposit upon making the booking.
Hoang Do holds all right to cancel any bookings that have not made a deposit at any time.

Cancel a booking

Cancellation of all bookings should be notified to our office at least 48 hours prior.
Cancellation of Airport and Cruise Terminal transfers will incur $10 cancellation fee (where applicable).
If cancellation of a private bus hire, party bus or organised tours occurs after $100 deposit has been made, the deposited amount will be lost and it cannot be transferred onto another booking.

Your flight/Cruise is canceled?

Whilst overseas or interstate and you experience any form of change, cancellation you should notify our office as soon as possible, failure to give Hoang Do sufficient notice may be problematic. You are recommended to keep us up to date with your return flights if it has been rescheduled, in the case that your flights will be arriving in Sydney correct to the booking details you have provided you are not required to follow up and confirm we will automatically have our driver waiting at Sydney Airport for you (drivers will meet you inside the airport only after getting in contact with you).
You can notify us by email or simply calling our office line.

Lost and Found

If you have found lost property on the bus, please report it to your driver immediately and do not touch unattended baggage for your safety.
To make claims of lost property or inquire about your lost property please contact our office with your receipt so our staff can chase it up for you.

Do you service all Western suburbs?

Hoang Do Western Airport Services provides their services in most areas and not limited to the Western suburbs alone, although we encourage you to enquire with our staff before booking your service as the price list that we advertise on our webpage is not suitable for all regions.

Complaint with Hoang Do?

If you have experienced poor service from our drivers or have had an issue with our service, Management encourage you take action within the same day and will always take your complaint seriously. Please note that all complaints will be required to provide their name, address and contact number so that Hoang Do can fully investigate the issue if needed.
Complaints can be sent to our email address info@hoangdo.com.au or contact us on 97559080
Back
Home

Fleet Cars

Booking
HoangDo Transport Services

Toyota Commuter 13 Seater

We put extra thought into driver comfort as well. Because if you spend all day at the wheel of a commuter bus or van, comfort is of extra importance.

Toyota Tarago

Sharp styling makes the face lifted Toyota Tarago one of Australia’s desirable people-moving vehicles. Capable of seating seven adults in premium comfort is what the Tarago is all about..

Toyota Coaster

The ceiling was set high for bigger headroom to create a feeling of spaciousness. It has big windows more interior brightness during the day. The seats are very comfortable and attractive (recliners). It has modern safety measures. It's a very good bus, performance-wise.